ইস্টার্ন ব্যাংকে নিয়োগ বিজ্ঞপ্তি

Job position: Contact Center Executive (Trainee Assistant Officer)

Job Description / Responsibility

• Handle Customer queries and complaints meeting the service level standard
• Ensure first contact resolution in every possible cases
• Effectively follow up and escalate the queries and complaints where necessary

Job Nature

Full Time

Educational Requirements

Minimum Graduate from recognized institutions Minimum CGPA: 3 out of 4

Experience Requirements

Not mandatory

Job Requirements

• Prior experience in call/ contact center environment is preferable, fresher’s are also encouraged to apply
• Excellent verbal and written communication skills in English & Bangla
• Adequate computer literacy to work in online software modules & office packages
• Willing to work in any working-shifts (24X7)

Gender: Both
Age: Any

Job Location

Dhaka

Salary Range

Negotiable

Other Benefits

• Career progression opportunity based on performance
• Festival Bonuses/ Medical Facilities/ Other benefits

Apply Instructions

 Apply Now

Application Deadline: Aug 18, 2018