Customer Service Representative/ গ্রাহক পরিষেবা প্রতিনিধি 150 জন এর নিয়োগ - Jobs News

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Tuesday, August 21, 2018

Customer Service Representative/ গ্রাহক পরিষেবা প্রতিনিধি 150 জন এর নিয়োগ


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Application Deadline : Sep 18, 2018

Digicon Technologies Ltd.
242 Tejgaon I/A, Gulshan Link Road, Dhaka

Job Summary
Vacancy: 150
Job Nature: Full Time
Age: 21 to 32 year(s)
Experience: Not mandatory
Gender: Both
Job Location: Dhaka
Salary Range: 8,000 - 11,000
Published: Aug 20, 2018
Deadline: Sep 18, 2018


Job Description / Responsibility
Need to handle incoming calls to the prospective customers pertaining to the Client's business.
Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
Identify customer needs, clarify information and provide solutions.
Perform every call actively to solve client's problem.
Refer unresolved customer grievances to designated persons for further investigation.
Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes.
Report time to time to the team leader for complicated issues.

Job Nature

Full Time

Educational Requirements

Must be graduated from any reputed University / Institutions.
Diploma completed candidates are also encourage to apply.

Experience Requirements
Not mandatory

Job Requirements
Both males and females are allowed to apply
Similar experience in BPO industry will get preference.
Basic computer knowledge.
Good oral communication skill.
Good listening skill and analytical skill.
Customer focus and adaptability to different personality types.
Willingness to work in any shift/ roster.
Gender: Both
Age: 21 to 32 year(s)
Job Location
Dhaka

Salary Range
8,000 - 11,000

Apply Instructions
Walk in Interview 
Interview Time: 9.30 AM 
Day: Saturday to Thursday. 
Except Friday and Any Government Holiday. 
Interview Location: ( 4thFloor) Rajuk Trade Center,Nikunja 2, Khilkhet,Dhaka. 



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